Helicopters Magazine

Airbus Helicopters to highlight customer support at Helitech International

September 29, 2015  By Airbus Helicopters

At this year’s Helitech International exhibition, Airbus Helicopters will expand on how its focus on customer satisfaction, quality, safety and competitiveness is driving its company transformation, further supporting its vision of creating the benchmark in the helicopter industry.

“The entire industry is looking for efficient ways of moving forward in the current fast-changing market environment,” said Airbus Helicopters CEO Guillaume Faury. “We see this as an opportunity to further satisfy and support our customers, providing them with the best solutions through our product portfolio and service offer.”
The H160 mock-up will make its British debut at Helitech. The new-generation 5.5 to 6 tonne twin-engine helicopter presents striking innovations, including the canted Fenestron, the bi-plane horizontal stabilizer and the Blue Edge Blades, which bring increased performance, reduced sound levels and increased passenger comfort. The H160 will be tailored for a wide range of applications, including public service, oil and gas operations, emergency medical services and business and private aviation.
Also presented on the indoor static display is the company’s H135, the reference helicopter for a diverse range of missions such as emergency medical services (EMS) or police. Thanks to its performance, efficiency and cabin flexibility, it is the best value for money in its category. The H135 allows operators to embark on missions even in difficult weather and terrain, thanks to its excellent OEI (one engine inoperative) performance and new-generation avionics.
Already renowned for its high-quality product line, Airbus Helicopters has made it a priority to reinforce the quality of its support to customers worldwide. Through the launch of its redefined HCare Customer Service offer, which will be showcased at Helitech, the company confirms its commitment to take care of its customers on each and every flight.
The H Pilot Club, an association sponsored by Airbus Helicopters to unite the worldwide community of pilots, flight crew members, technicians, logisticians and flight enthusiasts, will be hosting its first gathering during the show. The event will give members a first glance at how the club works and allow them to interact and contribute to what’s in store for the future.


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