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Bell Helicopter Training Academy announces a new course offering

April 1, 2009 – Bell Helicopter, a Textron Inc. (NYSE: TXT) company, today announced that the Bell Helicopter Training Academy recently launched its first on-line course for Customer Service Facilities (CSFs) that maintain the Bell 412 product line.


April 1, 2009
By Bell Helicopter

Topics

Bell Helicopter, a Textron Inc. (NYSE: TXT) company, today announced
that the Bell Helicopter Training Academy recently launched its first
on-line course for Customer Service Facilities (CSFs) that maintain the
Bell 412 product line.

The 412 – CSF Field Maintenance Refresher course is available
through Bell's Learning Management System (LMS) and is intended to
provide refresher training for Bell's CSF maintenance technicians. The
course offers the flexibility to be taken at any time and location
convenient for the technician. Since it is web-based it does not
require technicians to travel to the Bell Training Academy in order to
complete their refresher training requirements and earn their full Bell
Achievement Ranking System (BARS) training credit. BARS is an internal
ranking system developed by Bell to promote superior product support
and CFS continuous improvement.

 Pat Crippen, marketing and sales manager at the academy said, "As we
continue to expand our curriculum, we are looking at ways to increase
the access to our courses. This 412 field maintenance refresher course
is a good example of that and we hope to provide more courses using
this method in the future."

About Bell Helicopter

Bell Helicopter, a wholly owned subsidiary of Textron
Inc., is an industry-leading producer of commercial and military,
manned and unmanned vertical lift aircraft and the pioneer of the
revolutionary tilt rotor aircraft. Globally recognized for world-class
customer service, innovation and superior quality, Bell's global
workforce serves customers flying Bell aircraft in more than 120
countries.

About Textron Inc.

Textron Inc. is a $14.2 billion multi-industry company
operating in 28 countries with approximately 42,000 employees. The
company leverages its global network of aircraft, defense and
intelligence, industrial and finance businesses to provide customers
with innovative solutions and services. Textron is known around the
world for its powerful brands such as Bell Helicopter, Cessna Aircraft Company , Jacobsen, Kautex, Lycoming, E-Z-GO, Greenlee, Fluid & Power, Textron Systems and Textron Financial Corporation. More information is available at www.textron.com.

 

http://www.bellhelicopter.com
Bell Helicopter Textron Inc. Post Office Box 482, Fort Worth, TX 76101


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