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JSSI acquires MRO software developer Tracware


September 26, 2019
By Helicopters Staff


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Jet Support Services Inc., a Chicago-based provider of maintenance support and financial services to the aviation industry, has acquired software developer Tracware Ltd., which focuses on the maintenance, repair and overhaul (MRO) sector. This is the latest in a series of acquisitions for JSSI, which includes Conklin & de Decker and S3 Aero Specialists.

Tracware provides aviation process control software designed to manage workflows for third-party MRO providers, original equipment manufacturers (OEMs) and those managing their own aircraft fleet.

“We’re responsible for maintaining in excess of 2,000 business and regional jets and helicopters around the world. As a result, we manage close to 10,000 maintenance events per year, working with a wide cross section of MROs,” said Neil Book, president and CEO of JSSI. “Tracware’s comprehensive understanding of the specific processes and requirements these businesses need to thrive operationally, combined with JSSI’s capabilities, presents many opportunities to better serve our customers at every stage of aircraft ownership, and to deliver technology enhancements to industry partners.”

Tracware will be recognized as a JSSI company and will continue to develop software to address the needs of the aviation MRO industry. All of Tracware’s employees and operations will be integrated with JSSI.

“This business combination will allow us to further enhance our current products and service offerings, leveraging decades of JSSI maintenance data to better meet the requirements of MROs globally,” said Andrew Maley, founder and managing director of Tracware.

Tracware was formed in the UK in 1999 by a team of aviation professionals, project managers, business analysts and engineering consultants. The company is headquartered on the Isle of Wight, off the south coast of England.


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