Features Commercial EMS
Pratt & Whitney Canada launches maintenance program

Feb. 27, 2008 – Pratt & Whitney Canada has launched an all-new Fleet Management Program designed to meet the wide-ranging engine maintenance needs of helicopter customers around the world. Pratt & Whitney Canada (P&WC) is a United Technologies company.

The new Fleet Management Program (FMP(R)) offers helicopter customers a combination of cost stability and simplicity. Customers pay a guaranteed rate that recognizes the demanding and often changing operating environments in which their helicopter fleets operate. The FMP, which also covers spare engines, ensures no re-calculations within a range of flight conditions.

"The new FMP, which is a first in this market, demonstrates our strong commitment to develop innovative, dependable solutions that speak directly to what our customers tell us they need," said Eva Azoulay, Commercial Director of P&WC's Service Centres organization. "We are excited about this new offering and believe that it adds great value for helicopter customers."
P&WC, a pioneer in FMPs, offers a range of plans that guarantees a customer's operating costs over the long term. The result is a cost-effective, "no surprise" maintenance environment. Moreover, maintenance is performed to high quality standards at P&WC-owned or designated maintenance, repair and overhaul facilities.

Customers of P&WC-powered helicopters also benefit from the company's global customer support, ranked No. 1 in helicopter engines for the last eight years in a row. P&WC is committed to providing customers with world-class support that surpasses expectations. This commitment is backed by over one-half billion hours of in-service experience and one of the most extensive support networks in the industry, including over 30 company-owned and designated service facilities, a new Customer First Centre for expert and rapid assistance and an expanded parts distribution network to deliver unmatched frontline service. With field support representatives on all major continents, mobile repair teams available around the clock, and the largest pool of P&WC rental and exchange engines in the industry, P&WC's goal is to go the extra mile to keep its customers flying.
Pratt & Whitney Canada, based in Longueuil, Que., is a world leader in the design, manufacture and service of aircraft engines powering business, general aviation and regional aircraft and helicopters. The company also offers auxiliary power units and industrial gas turbines. United Technologies, based in Hartford, Conn., USA, is a diversified company providing high technology products and services to the global aerosp