Pratt & Whitney CSC sign helicopter support agreement
Feb. 23, 2010, Houston, Texas - Pratt & Whitney Canada's Customer Service Centre (CSC) Europe GmbH, a joint venture between Pratt & Whitney Canada and MTU Aero Engines, has signed a Fleet Management ProgramTM (FMP(R)) agreement with Eurocopter U.K. Ltd. to provide comprehensive maintenance support for six PW206B2-powered EC135 helicopters operated by various United Kingdom (U.K.) Police Air Support Units.
By Carey Fredericks
"Superior lifecycle cost benefits offered by P&WC Customer Service Centre Europe, as well as the long-lasting and smooth interface in the support plan with Eurocopter U.K., led the U.K. Police Air Support Units' decision to proceed with the long-term agreement," said Clemens Linden, general manager of P&WC CSC Europe GmbH.
Markus Steinke, managing director, Eurocopter U.K., added "This FMP agreement will expand our "one-stop shop" full-service solutions for the U.K. Police Air Support Units allowing them to effectively carry out their vital missions using the reliable, high-performance EC135 helicopters, which have become the backbone of the U.K. and European police forces."
P&WC now counts over 10,000 operators around the world – demonstrating that the company has a winning strategy in place with new-generation green engines and unmatched support. Customers can rely on over 30 company-owned and designated service facilities, a 24/7 Customer First Centre for expert and rapid assistance, and an extensive parts distribution network to deliver unparalleled frontline service.
With field support representatives on all major continents, mobile repair teams available around the clock, and the largest pool of P&WC rental and exchange engines in the industry, P&WC's goal is to go the extra mile to keep its customers flying.