Turbomeca improves its internet site dedicated to operators
Feb. 23, 2009 – T.O.O.L.S. website took on its new design and functionalities, to be more interactive and user-friendly.
The website dedicated to operators of Turbomeca engines, the Turbomeca Operator On Line Support (T.O.O.L.S.) which can be accessed at www.turbomecasupport.com., has been improved and redesigned, adapted to customers’ evolving needs.
T.O.O.L.S. website took on its new design and functionalities, to be more interactive and user-friendly.
In addition to the change in the website’s visual identity, T.O.O.L.S. offers much easier browsing thanks to a brand new interactive menu.
New document search engines will also be deployed in order to ease access to all the information customers want.
New functionalities are available and offer to customers intuitive access to their on-line services at any time:
• a site search engine by key-words
• an interactive access path
• a brand new space dedicated to training
Furthermore, new on-line services will complement the website throughout 2009.
In addition to information accessibility, Turbomeca sends automatically alerts by email, to registered customers to advise them of all information related to technical updates and information specific to their engine variant.
Users have the possibility of developing a personal information area.
The T.O.O.L.S. website also includes relevant information about the company’s achievements and improvements with regards to customer support. Some of these renewals will be implemented in the coming months.
This website is part of Turbomeca’s strategy to provide a stronger technical communication platform for Turbomeca’s 2,350 operators in 155 countries.
Turbomeca (SAFRAN Group) is the leading helicopter engine manufacturer, and has produced over 50 000 turbines based on its own designs since the company was founded. With 2,350 customers in over 155 countries, Turbomeca provides a proximity service thanks to its 15 sites, 26 TurboSupport Centers, 24 repair centers and 90 Field representatives and Field technicians. Microturbo, the subsidiary of Turbomeca, is the European leader in turbojet engines for missiles, drones and auxiliary power units.
For more information, please visit our websites: www.turbomeca.com and www.safran-group.com